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DISH Remote Access

What is DISH Remote Access?

DISH Remote Access on iPad and PhoneDISH Remote Access allows
customers to manage their DISH Network DVR (please see the DISH Remote Access
Compatible Receiver Models table below for compatible DVRs) from anywhere they
take their device. As long as you have internet access, get DISH TV for PC, Mac,
iPod Touch, iPad or iPhone, whether they are at home, at the office or on the
road! DISH Remote Access provides customers with remote access to many of the
same features of a DISH Network DVR remote control. Please keep in mind that
the DISH Remote Access features that customers may access will vary
depending on whether their receiver is connected to a broadband Internet
connection.

DISH Remote Access Compatible Receiver Models:

522, 625, ViP 612 DVR*, ViP 722 DVR*/ViP 722k DVR*, ViP 622 DVR*
*ViP-series DVR receiver models may be
connected to a broadband Internet connection. Please note that a
broadband Internet connection should allow remote access to certain DISH
Remote Access features that may not be available without a broadband
Internet connection.

Available DISH Remote Access Features

With DISH Remote Access and a DVR receiver (522, 625, ViP 612 DVR, ViP 622 DVR,
ViP 722 DVR or ViP 722k DVR), customers should be able to perform the following
tasks from virtually anywhere, so long as they have access to the Internet:

  • Schedule DVR recordings;
  • Browse and search the program guide; and
  • View graphics and posters from television shows and movies.

In addition to the functionality listed above, customers with DISH Remote Access
and a ViP-series DVR receiver (ViP 612 DVR, ViP 622 DVR, ViP 722 DVR or ViP 722k
DVR) connected to a broadband Internet connection should be able to perform the
following tasks from virtually anywhere, so long as they have access to the
Internet:

  • Manage DVR disk space;
  • Set recording priorities;
  • Manage recording conflicts (use the “Conflicts” option on the My
    DVR Tab to choose which recording timers to skip if there is a recording
    time conflict); and
  • Delete previously recorded shows.

Also, customers that have a ViP-series DVR receiver connected to a broadband
Internet connection and also connected to a Slingbox should be able to watch
live TV or DVR recordings on a computer (PC or Mac).

Compatible Devices

Customers may use the following devices to access their DVR receiver over the
Internet using DISH Remote Access, so long as they have a compatible Internet
browser (i.e., Internet Explorer (I.E.) Version 6.0, 7.0 or 8.0; Firefox Version
2.0, 3.0 or 4.0; or Safari for a computer or Safari for a mobile device):

  • Computer
  • PC; or
  • Mac

Computer Setup

Customers using a computer to access DISH Remote Access must create a username
and password for their DISH Network online customer account at
www.dishnetwork.com from a PC or Mac (if they have not previously created an
online customer account).

Mobile Device

  • iPhone
  • iPod Touch

Mobile Device Setup

Customers using mobile devices to access DISH Remote Access must complete the
following steps:

1. Create a username and password for their DISH Network online customer account
at www.dishnetwork.com from a PC or Mac (if they have not previously created an
online customer account).

2. Use Safari to access the mobile website address http://mobile.dishnetwork.com.
Once at the mobile website, customers can log on to DISH Remote Access using
their online customer account username and password.

iPhone App for DISH Remote Access!

Get the FREE iPhone app for DISH Remote Access. The iPhone app is available
through the Apps icon on the iPhone or iPod Touch, or through the Apps store on
iTunes at www.Apple.com.

The iPhone app allows DISH Network customers to log on directly to DISH Remote
Access without going through the mobile website address
(mobile.dishnetwork.com). Before using the iPhone app customers will need to
create a username and password for their DISH Network online customer account at
www.dishnetwork.com.

Enhancements to DISH Remote Access Now Available!

We are pleased to announce that we have added new functionality to DISH Remote
Access! As you may already know, DISH Remote Access allows DISH Network
customers to control certain DISH Network DVRs virtually any time and anywhere
via the Internet.

Previously, a customer could control a DISH Network ViP®-series DVR receiver (ViP
612 DVR, ViP 622 DVR, ViP 722 DVR or ViP 722k DVR) that was connected to a
broadband Internet connection via DISH Remote Access.

Now, timer information may be sent to a model 522, 625, ViP 612 DVR, ViP 622 DVR,
ViP 722 DVR or ViP 722k DVR receiver via satellite communications. This means
that these DISH DVR receivers may now receive timer information even if they are
not connected to a broadband Internet connection, though customers may still
continue to utilize DISH Remote Access via a broadband connection to their
ViP-series DVR receivers.

FYI: DISH is the first pay-TV service to offer ‘TV Everywhere’ via DISH Remote Access App
on the Android Tablet.

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